Helyar & Co Mentoring, Leadership Development and External Supervision for Executives, Managers and Front-Line workers

Our community and our service system are stronger when all people working in an organisation are supported to reflect on their work, develop good practice and adopt a continuous improvement mindset. Helyar & Co workforce development services contribute to people feeling fulfilled in their roles, inspiring their colleagues and actively contributing to both sustainability and growth of services and organisation capacity to meet individual and community needs and aspirations.

Managers Peer Network Program

Helyar & Co believe Managers in community services are key drivers and deliverers of essential social services.

Helyar & Co offers a bespoke leadership development program for Managers in human services and community organisations. The program is delivered as face-to-face Peer Network Program facilitated over multiple months to allow time to learn, adopt, reflect and embed new frameworks, knowledge and skills. The program is delivered by Susan Helyar and Elena Forato. Susan and Elena have a wealth of experience in social service delivery, program design, public policy development, Ministerial engagement and liaison, advocating for policy and program reform, mentoring staff and providing workforce and service development consultancies.

The Peer Network Program focuses on: strengthening management knowledge and capability through knowledge sharing and presentations on good management practice; promoting peer group discussions; providing a safe space for self‑assessment and growth. Participants are supported in their development through individual professional coaching.

The Peer Network Program is tailored to the needs of Managers in NGOs of diverse sizes and purposes, and is accessible to people based in the ACT and adjacent regions. The Peer Network Program expands participant perspectives and increases skills through a mix of formally presented content, group discussions, role-plays and sharing of good practice. Participants are be supported to adopt relevant and effective management frameworks and tools to improve their performance and the performance of their team.

Get in touch through my contact form for more information about registering to join the Peer Network Program.

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Alumni of the Peer Network Program demonstrate:

Increased confidence as team managers
Additional capability to improve the quality, safety, sustainability, innovation and impact of the services they manage.
The ability to share insights and recommendations with Senior Executives to inform organisational business operations and strategic planning.
Effective networking with peers to seek and offer support and continue to grow as leaders.

Alumni have shared these outcomes from their participation in the Peer Network Program:

“I was able to present my expectations to team members more clearly and consistently, and in a way that improved team member’s contributions to outcomes.”

“I paid more attention to team dynamics and addressing risks to team performance and wellbeing”

“I was able to focus less on the ‘doing’ and more on the ‘managing’, by improving my confidence in delegation, prioritising, and monitoring of tasks.”

“I leaned in more to problem-solving”

Program Fees

Peer Network Program

$2500/+ GST - per participant per program

50% due on commencement, 50% due at program mid-point

Program Outline

Content is focused on four management capabilities: Understanding Yourself, Understanding Your Context, Understanding Your Team and Leading Your Team.
Each workshop includes:

Pre-reading materials from management literature – provided by facilitators.
Information sharing to gain new perspectives and knowledge – through peer led discussions and individual reflective exercises.
Consideration of evidence-based management frameworks and practices – recommended by peers and facilitators.
Post-workshop materials and exercises to support further self-guided learning.
Learning and embedding new skills – through a try/test/learn cycle of development.

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Program Content

Season 1 – Understand Yourself

This season focuses on building self-awareness as a Manager. Managers strengthen their communication skills; consider internal and external drivers of confidence and performance; and try/test/learn techniques for professional reflection, growth and rejuvenation.

Season 2 – Understand your Context

This season focuses on understanding the social policy and program delivery context in which Managers are leading their team. Managers are equipped to identify and present insights from direct practice that can inform and shape service delivery and improvements, as well as organisation business development and longer-term strategic planning

Season 3 – Understand your Team

This season focuses on generating a deep understanding of team member styles, strengths and development needs; influencing team dynamics and culture; and addressing challenges in supervision relationships.

Season 4 – Lead your Team

This season focuses on consolidating what has been explored and learned over the previous seasons, and bringing it all together in ways that will strengthen the confidence and capability of managers. Managers are equipped to:

Understand, develop and inspire their team.
Sustain their enthusiasm, energy and effectiveness as a manager.
Source and apply suitable tools/techniques for enhancing team performance.

Nominate to join the program

How to join the
Managers Peer Network Program

Nominations are currently open for the ACT and Region Community Sector Managers Peer Network Program.

Nominations can be sent via the nomination button below
The Program is run over several months across the calendar year

Nominations will be limited to four people per organisation to maximise the opportunity of participants to build diverse professional connections and networks.

Fees of $2,500/participant will be invoiced in two tranches with 50% due on commencement and 50% due mid-way through the program.